1. General Provisions
Welcome to The Business Tea Ltd’s website, located at https://thebusinesstea.co.uk (the “Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our Website. The Business Tea Ltd is a company registered in England and Wales under company number 14093602 with its registered office at 53 The Colliery, Donnington Wood, Telford, TF2 7FQ.
2. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, audio clips, videos, and digital downloads; are the property of The Business Tea Ltd or its content suppliers and is protected by UK copyright laws. You may not reproduce, distribute, or use any of our content for commercial purposes without express written consent from The Business Tea Ltd. Any unauthorised use may result in legal action being taken.
3. Website Usage and Conduct
We encourage respectful and constructive discussions in our blog comment sections. Any use of offensive language, hate speech, or defamatory comments is strictly prohibited. The Business Tea Ltd reserves the right to remove any content that violates these standards and may ban users from the Website for repeated offences. Any IP addresses involved in persistent abuse may be blacklisted.
4. Third-Party Services and Links
Our Website integrates various third-party services, including Google Analytics, Make.com, MailChimp, and PayPal. These services may collect data about your activities on our Website. By using our Website, you agree to the respective terms and conditions of these third-party providers. For more details, please refer to:
Google Analytics Privacy Policy
Make.com Privacy Notice and Terms
MailChimp Privacy Policy and Terms of Service
5. Payment Terms
The Business Tea Ltd uses PayPal for processing payments related to digital products sold through our Website. All transactions are processed securely, and The Business Tea Ltd does not store your payment information. For more information on how your data is protected, please see PayPal’s User Agreement here.
Please note that payment plan functionalities like Klarna or AfterPay are not currently available on our Website however this is something we are looking into developing in the future. For any payment issues please feel free to contact us using the email: contact@thebusinesstea.co.uk.
6. Refunds
All sales of digital products (eBooks, online courses) are final and non-refundable due to the nature of these products being instantly accessible and downloadable. Once a digital product is purchased, it cannot be returned, and no refunds will be issued.
7. Data Protection and Privacy
The Business Tea Ltd processes personal data in compliance with applicable UK data protection laws and regulations. For detailed information on how we handle personal data, please refer to our GDPR Policy. We ensure that all personal data is handled securely and with care. Data processing is limited to what is necessary for the provision of our Services. In some cases, sensitive data may need to be shared with third-party implementors or outsourcers to fulfil the required work or to execute a specific action. We take all necessary precautions to ensure that any third-party processors comply with our data protection standards.
8. Marketing, Cookies, and Retargeting
The Business Tea Ltd uses cookies and similar tracking technologies to enhance user experience and analyse website traffic. We do not sell or trade your personal data to third parties. Data collected through cookies is used solely for the purpose of improving our Services, creating personalised user experiences, and enabling targeted advertising.
We use retargeting ads on platforms like social media and Google Ads to provide bespoke user experiences and relevant advertisements based on your previous interactions with our Website and social media activity. By using our Website, you consent to the use of cookies and similar tracking technologies for these purposes.
We also commit to limited data processing for marketing purposes, ensuring that your data remains secure. If it becomes necessary to share data with third parties, such as implementors or outsourcing partners, this will be done under strict confidentiality agreements, and only to the extent necessary to complete the required work. Third parties will also be under specific Non-Disclosure Agreements meaning your information and business details will be protected and any breach of this will result in legal action taken to protect our clients.Additionally, we use Google Analytics to track and report on website traffic and usage. Google Analytics collects data such as the IP address, browser type, and pages visited to help us understand how users interact with our Website. The data collected by Google Analytics is anonymised and processed in accordance with Google’s Privacy Policy. For more details on how Google Analytics handles data, you can review their policy here.
9. Newsletter and Email Marketing with Mailchimp
The Business Tea Ltd utilises Mailchimp for managing our newsletter and email marketing activities. We are committed to respecting your privacy and ensuring that all email communications are conducted with explicit consent. Before sending any marketing communications, we will request your specific consent, which you can provide by subscribing to our newsletter or opting in through other sign-up forms on our Website.
You have the right to change your levels of consent or opt-out of receiving communications from us at any time. Every email we send includes an “unsubscribe” link, allowing you to easily manage your subscription preferences. We encourage you to adjust your settings to suit your communication preferences.
Mailchimp, as our email service provider, adheres to stringent data protection and privacy standards. For more information on how Mailchimp handles data, please refer to their Terms of Service and Privacy Policy.
10. Use of WooCommerce and Sensei
The Business Tea Ltd utilises WooCommerce for our eCommerce platform and Sensei as our course management system. These tools allow us to deliver our digital products and online courses efficiently and securely. By purchasing products or enrolling in courses through our Website, you are engaging with these systems.
WooCommerce powers our online store, ensuring that transactions are secure and your payment information is handled with care. WooCommerce adheres to industry-standard security practices to protect your data during transactions. For more information on WooCommerce’s terms and data handling, please refer to their Terms of Service and Privacy Policy.
Sensei is the platform we use to manage and deliver our online courses. This system tracks your progress, manages course content, and provides a seamless learning experience. Your data within Sensei is protected under the same security measures applied across our Website. For further details, you can review Sensei’s documentation and policies on the Sensei LMS website.
11. AI & Automation
The Business Tea Ltd leverages AI and automation technologies to enhance efficiency and streamline specific processes within our operations. We utilise Make.com, a third-party provider, to automate certain actions, including but not limited to, data processing and complex task management. While using Make.com, sensitive and non-sensitive data may be transferred through their platform to facilitate these automated actions.
We ensure that data is only processed through Make.com when it is necessary to do so, and all data handling is conducted in accordance with our stringent privacy and security standards. Make.com adheres to industry-standard data protection practices to safeguard any information processed through their platform.
For more information about how Make.com handles data, you can review their Privacy Policy and Terms and Conditions.
12. Limitation of Liability
The Business Tea Ltd provides this Website and its content on an “as is” basis without any warranties of any kind, either express or implied. We are not responsible for any damages arising from the use or inability to use the Website or its content. The Business Tea Ltd is not liable for any third-party actions or services, including those provided by Google Analytics, Make.com, MailChimp, and PayPal.
13. Portfolio Usage
The Business Tea Ltd reserves the right to use anonymised statistics, data, and results provided by clients and course users for inclusion in our portfolios, case studies, testimonials, and marketing materials. Personal or identifiable information will not be disclosed without the express consent of the client. We value our clients’ privacy and ensure that any data used is presented in a way that maintains confidentiality while showcasing the effectiveness of our services.
14. Dispute Resolution
If you have any concerns or disputes regarding your use of our Website, please contact us at contact@thebusinesstea.co.uk. We will attempt to resolve any issues internally. If a resolution cannot be reached, any legal action must be pursued under the jurisdiction of the courts of the United Kingdom.
15. Amendment to Terms
The Business Tea Ltd may update these Terms & Conditions from time to time. We will notify users of significant changes through our Website. Continued use of the Website after such changes constitutes acceptance of the new terms.
16. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.